The
Communications Department Ltd (TCD) established in
2000 provides and project manages telecom audits, telecom consultancy,
inbound call reviews and advanced services on telemarketing numbers,
including advanced
incoming call management.
Added value products and services include
setting up telecom self-service options; call logging, electronic
billing and IP telephony.
We will work with you to develop better and smarter ways of
doing business; by sourcing the right telecom solutions from your
perspective, at the right price, from the right suppliers, and
project manage the implementation with the minimum hassle. We’re
hands on – offering you a mission critical, customer orientated
service. TCD focus on your ideas first - and technology second:
we feel that a personalised and outstanding customer service is
essential to deliver real solutions and innovation.
TCD
truly believe that your needs should drive the levels of support,
costs, and technology and service requirements.
Not fitting into our way of working - but fitting into yours –
the client. We aim continually to learn about your needs –
as we
know that you have a lot of exciting things to say to your
various audiences, and that you want their interaction with your
organisation, to be a seamless and memorable experience.
We feel that a telecom audit, procurement consultancy,
hosted IVR and an incoming call review has many benefits to your
organisation.
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“We
have been extremely impressed with the efficient service and
effective telecom solution from TCD.” Brian
Moores
Whirlpool UK
“TCD
has been committed to providing the highest levels of account
management to us. I am delighted with their performance.
It is a pleasure to work with them."
Stuart
Chung
Rightmove.co.uk
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