Telecom Audit
Managing your TELECOM EXPENSEs
Key industry analysts have identified that voice and data costs are typically the third largest non-payroll expense for many businesses and are growing at a worrying pace of 10% to 15% annually on average. This situation stems from the lack of visibility into and control of communication expenses attributed to complex contracts, distributed equipment, under-utilised connections and erroneous telecom operator bills.
Telecommunications Audit
Our clients’ key objective is to reduce telecom expenditure through a telecom audit for fixed line, mobiles and WAN, improved bill management, optimised contract management, equipment management, timely reports as well as tariff and usage optimisation throughout Europe.
Telecom Cost Reduction – how our services can improve your bottom line
Communications Department are specialists in telecommunication audits, analysis and bill management, producing measurable results and cost savings.
As an independent telecom business and by focusing solely on areas where we excel, we provide major organisations with services covering bill verification, traffic and tariff analysis, pricing comparisons & management reports using our unbiased knowledge of equipment, networks, suppliers, systems, technology and the market.
Communications Department comprehensive telecoms audit forms the basis for our recommendations for immediate and future measures to ensure reduced telecom costs and provide a stable yet flexible platform for your operational and financial planning going forward.
Telecom Cost Savings
Our services have already helped major clients achieve hundreds of thousands of pounds in telecommunications cost-savings, averaging at 20 to 30%. These cost savings can be achieved in a number of ways:
- Bill Analysis and Telecommunications Audit
- Ongoing Telecom Cost Management
Bill Analysis & Telecommunication Audit
Our landline services are focused on helping corporate clients optimise their spending on telecoms services. Our telecommunication audit reviews the location and usage of telecoms across your organisation and often results in major cost-savings by identifying errors or overcharging across the whole billing estate and incorrect application of discounts or tariffs. We have the ability to re-rate every call on any fixed line telecom carrier’s bill, however large. We can adjust the parameters of the carrier i.e. rounding and cross time band calls, making our results 100% accurate.
Given the above information, we will identify any discrepancy with the calls in a bill and produce a report backed up by individually rated calls to show where the errors are.
Because of our ability to handle any size bill and the accuracy of our results we are unique in being the only company that works with both Tier 1 Carriers and large corporate customers.
We will also ensure you are being charged only for services you need, cutting out misuse, rationalising unwanted and redundant lines, unused services or unusual calling patterns.
We also focus on fixed costs such as line rentals, maintenance, equipment rental, and feature line charges. Finally, we can reduce telecoms costs by better understanding your call profile including call times and destinations and calls to/from your own numbers.
If you already receive your billing data in electronic format, we can analyse your BT Onebill and other carrier data.
Ongoing Telecom Cost Management Service
Our ongoing bill management service in the UK & Europe is aimed mainly at finance, facilities and ICT managers, providing ongoing support to their telecoms and WAN purchasing control activities. This covers such areas as tariff comparison, compliance, management information, savings reports and benchmarking. A detailed review of your telecom bills every month provides savings, refunds, and recoveries which have an immediate impact on your bottom line.
